EVOLUTION-NINJA
Edit File: 1773848702.M551657P3139.myaccount8.wpcpanel.com,S=14762,W=15083:2,S
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Wed, 18 Mar 2026 08:44:11 -0700 (PDT) Received: from 106307207678 named unknown by gmailapi.google.com with HTTPREST; Wed, 18 Mar 2026 11:44:10 -0400 Received: from 106307207678 named unknown by gmailapi.google.com with HTTPREST; Wed, 18 Mar 2026 11:44:10 -0400 MIME-Version: 1.0 From: pay@tangem.com In-Reply-To: <c2adcf0e-095b-4262-a9ce-e18209232409@edison> References: <CAB6XtH3KMioz3unvFa7jz3i3rmjEZ0a0VA+XZfkQGq1CJhn+0w@mail.gmail.com> <CAB6XtH03rKZCU+xnC5PPviGz8Kw9zNRWkj9pjK2ykxwVro1Nhg@mail.gmail.com> <c2adcf0e-095b-4262-a9ce-e18209232409@edison> Date: Wed, 18 Mar 2026 11:44:10 -0400 X-Gm-Features: AaiRm51t7JOvKLxLxFApEcp8hIcM9SXzcJeGCQDJYauOtfFjs_P4POgMzF0XB4k Message-ID: <CAB6XtH1he8pRmCYRwSAz4JwgdxRGjMhjRK9yR_jveSXWYD+TCg@mail.gmail.com> Subject: Re: Re: Ticket#128487 : Tangem feedback To: dom@e24.com.au Content-Type: multipart/alternative; boundary="000000000000c00d11064d4e529f" X-Spam-Status: No, score=1.8 X-Spam-Score: 18 X-Spam-Bar: + X-Ham-Report: Spam detection software, running on the system "myaccount8.wpcpanel.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Hello! Since we don_t use bots, your message is being personally handled by our Tangem Pay support team. This may take a few minutes, but we_re already reviewing your request and will respond shortly. Yo [...] Content analysis details: (1.8 points, 4.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.8 BAYES_50 BODY: Bayes spam probability is 40 to 60% [score: 0.5001] 0.4 RCVD_IN_VALIDITY_CERTIFIED_BLOCKED RBL: ADMINISTRATOR NOTICE: The query to Validity was blocked. See https://knowledge.validity.com/hc/en-us/articles/20961730681243 for more information. [209.85.128.172 listed in sa-accredit.habeas.com] 0.8 RCVD_IN_VALIDITY_RPBL_BLOCKED RBL: ADMINISTRATOR NOTICE: The query to Validity was blocked. See https://knowledge.validity.com/hc/en-us/articles/20961730681243 for more information. [209.85.128.172 listed in bl.score.senderscore.com] 0.0 HTML_MESSAGE BODY: HTML included in message -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain -0.1 DKIM_VALID_EF Message has a valid DKIM or DK signature from envelope-from domain 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid 0.0 KAM_SHORT Use of a URL Shortener for very short URL X-Spam-Flag: NO --000000000000c00d11064d4e529f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello! Since we don=E2=80=99t use bots, your message is being personally handled b= y our Tangem Pay support team. This may take a few minutes, but we=E2=80=99re alr= eady reviewing your request and will respond shortly. Your ticket number is *129704*. We aim to respond within 15 minutes; however, due to the holiday period, response times may be extended. We appreciate your patience and understanding as we work to assist you. *For a Faster and Safer Resolution:* - *Update your Tangem App:* You can update the app using the links in the App Store <https://apps.apple.com/us/app/tangem-crypto-wallet/id1354868448> or Goo= gle Play <https://play.google.com/store/apps/details?id=3Dcom.tangem.wallet&hl=3D= en&gl=3DUS> . - *Provide Supporting Data: *To help us resolve your issue quickly, please send any relevant information (e.g. transaction hash (txID), wall= et address, or screenshots) as soon as possible. - *Email via the Tangem App:* Sending your request through the Tangem App ensures we receive all on-chain metadata automatically, helping us assist you more efficiently. *Start Exploring the Tangem Ecosystem:* =E2=86=92 Tangem Pay Help Center <https://tangem.com/en/help-center/overvie= w/> =E2=80=93 Find FAQs, troubleshooting guides, and articles =E2=86=92 Tangem Blog <https://tangem.com/en/blog/post/about-tangem-pay/> = =E2=80=93 Get the latest news and updates =E2=86=92 Tangem Community Portal <https://community.tangem.com/> =E2=80=93= Your central hub for events, testing programs, rewards, roadmap updates, and helpful links. *Security Notice:* 1. Please note that we do not offer phone support. For security reasons, the support team assists our customers exclusively via official email. 2. We Never Request Seed Phrases or Bank Details: Please be aware that Tangem will never ask for your seed phrase or bank card details. Recentl= y, we've been made aware of clone scammers posing as Tangem Support or Tang= em Pay Support via email, attempting to extort this information from our clients. Always ensure communication is through our official channels an= d never share sensitive information outside of these verified avenues. Thank you again for reaching out. We=E2=80=99re here to help and look forwa= rd to resolving your request. ---------- Kind regards, Tangem Pay Support Team *Connect with us:**Discord* <https://discord.gg/tangem> <https://discord.gg/tangem%EF%BF%BC>*Telegram ENG* <https://t.me/+OfWK_Zt9cdoyOWU6>*, **RU* <https://t.me/+jnPtcBMpgYBlNzJi>*, **DE* <https://t.me/+Bn6lVC-U_L1mZmYy>*, **FR* <https://t.me/+mK6Vpxohb5IwNzUy>*, **JP* <https://t.me/+tvxoNWda_B1hMmNi>*, **ES* <https://t.me/+pu62l0nc5fA4ZDMy> =E2=A0=80 --000000000000c00d11064d4e529f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable <html> <head> <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"> </head> <body> <div> <div>Hello! </div> <p>Since we don=E2=80=99t use bots, your message is being personally handl= ed by our Tangem Pay support team. This may take a few minutes, but we=E2= =80=99re already reviewing your request and will respond shortly. Your tick= et number is <strong>129704</strong>. </p> <p>We aim to respond within 15 minutes; however, due to the holiday period= , response times may be extended. We appreciate your patience and understan= ding as we work to assist you. </p> <p><strong>For a Faster and Safer Resolution:</strong> </p> <ul> <li><strong>Update your Tangem App:</strong> You can update the app using= the links in the <a target=3D"_blank" href=3D"https://apps.apple.com/us/ap= p/tangem-crypto-wallet/id1354868448">App Store</a> or <a target=3D"_blank" = href=3D"https://play.google.com/store/apps/details?id=3Dcom.tangem.wallet&a= mp;hl=3Den&gl=3DUS">Google Play</a>.</li> <li><strong>Provide Supporting Data: </strong>To help us resolve your iss= ue quickly, please send any relevant information (e.g. transaction hash (tx= ID), wallet address, or screenshots) as soon as possible.</li> <li><strong>Email via the Tangem App:</strong> Sending your request throu= gh the Tangem App ensures we receive all on-chain metadata automatically, h= elping us assist you more efficiently.</li> </ul> <p><strong>Start Exploring the Tangem Ecosystem:</strong> </p> <div>=E2=86=92 <a target=3D"_blank" class=3D"c-link c-link--underline" hre= f=3D"https://tangem.com/en/help-center/overview/">Tangem Pay Help Center</a= > =E2=80=93 Find FAQs, troubleshooting guides, and articles<br>=E2=86=92 <a= target=3D"_blank" class=3D"c-link c-link--underline" href=3D"https://tange= m.com/en/blog/post/about-tangem-pay/">Tangem Blog</a> =E2=80=93 Get the lat= est news and updates<br>=E2=86=92 <a target=3D"_blank" class=3D"c-link c-li= nk--underline" href=3D"https://community.tangem.com/">Tangem Community Port= al</a> =E2=80=93 Your central hub for events, testing programs, rewards, ro= admap updates, and helpful links.<u></u> </div> </div> <p><u><strong><br></strong></u> </p> <p><u><strong>Security Notice:</strong></u><br> </p> <ol> <li><span style=3D"color:rgb(149,55,52)">Please note that we do not offer = phone support. For security reasons, the support team assists our customers= exclusively via official email.<br></span></li> <li><span style=3D"color:rgb(149,55,52)">We Never Request Seed Phrases or = Bank Details: Please be aware that Tangem will never ask for your seed phra= se or bank card details. Recently, we've been made aware of clone scamm= ers posing as Tangem Support or Tangem Pay Support via email, attempting to= extort this information from our clients. Always ensure communication is t= hrough our official channels and never share sensitive information outside = of these verified avenues.</span></li> </ol> <div> <div> <div> <div> <div> <p><br> </p> <p>Thank you again for reaching out. We=E2=80=99re here to help and lo= ok forward to resolving your request. </p> </div> </div> </div> </div> </div> <div> <div> <div><span class=3D"c-message_attachment__text"></span> </div> </div> </div> <p>----------</p><p>Kind regards,<br>Tangem Pay Support Team<br><br= ><em>Connect with us:<br></em><a target=3D"_blank" href=3D"https://discord.= gg/tangem"><em>Discord</em></a><a target=3D"_blank" href=3D"https://discord= .gg/tangem%EF%BF%BC"><em><br></em></a><a target=3D"_blank" href=3D"https://= t.me/+OfWK_Zt9cdoyOWU6"><em>Telegram ENG</em></a><em>, </em><a target=3D"_b= lank" href=3D"https://t.me/+jnPtcBMpgYBlNzJi"><em>RU</em></a><em>, </em><a = target=3D"_blank" href=3D"https://t.me/+Bn6lVC-U_L1mZmYy"><em>DE</em></a><e= m>, </em><a target=3D"_blank" href=3D"https://t.me/+mK6Vpxohb5IwNzUy"><em>F= R</em></a><em>, </em><a target=3D"_blank" href=3D"https://t.me/+tvxoNWda_B1= hMmNi"><em>JP</em></a><em>, </em><a target=3D"_blank" href=3D"https://t.me/= +pu62l0nc5fA4ZDMy"><em>ES</em></a></p> =20 <div id=3D"U_D_I_D_129704" class=3D"U_D_I_D_129704" style=3D"display:no= ne!important"> =E2=A0=80 <a title=3D"U_D_I_D_129704" style=3D"display:none!important" href= =3D""></a> </div> </body> </html> --000000000000c00d11064d4e529f--