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Edit File: 1707283876.M752224P28974.myaccount8.wpcpanel.com,S=42781,W=43526:2,S

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From: CareSuper <admin@enquiry.caresuper.com.au>
To: "dom@e24.com.au" <dom@e24.com.au>
Subject: RE: Your CareSuper Enquiry
Thread-Topic: Your CareSuper Enquiry
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Date: Wed, 7 Feb 2024 05:30:23 +0000
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 Content preview:  [cid:b12e7fd0e4484b86ad499ecd2e5f6d71@2001182906] <http://www.caresuper.com.au/>
    [cid:5b7409fd4c38450aa60841fb91e7a2fb@2001182906] Hi Dominic, Thank you for
    recent enquiry regarding early access to your super. 
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[cid:b12e7fd0e4484b86ad499ecd2e5f6d71@2001182906] <http://www.caresuper.c=
om.au/> [cid:5b7409fd4c38450aa60841fb91e7a2fb@2001182906]

Hi Dominic,

Thank you for recent enquiry regarding early access to your super.

Superannuation is designed to support you in your retirement, so accessing =
preserved funds early is restricted.

Under certain circumstances, you may be able to access your super if you sa=
tisfy a condition of release. You will find more information about accessin=
g your super in our Accessing your super fact sheet <http://www.caresuper.c=
om.au/IBRAccessSuper> and the Financial hardship claim form<https://www.car=
esuper.com.au/financialhardshipform> , Claim your super form<http://www.car=
esuper.com.au/claimyoursuperform>.

If you meet a condition of release, let us know and we will provide you wit=
h further information about how to apply for access to your super.

If you wish to submit an application for a payment, you will also be requir=
ed to provide proof of identification. This can either be electronically vi=
a Selfie ID<https://www.caresuper.com.au/sites/default/files/2023-05/provid=
ing-your-selfie-id-20230516_v2.pdf> or certified ID documents<https://www.c=
aresuper.com.au/sites/default/files/2023-05/certifying-your-id-fact-sheet-2=
0230516.pdf> sent via post.

You may also contact us directly and one of our helpline consultants will t=
ake you through the options available, and provide the appropriate process =
for you over the phone.

We=92re here to help
If you have any questions reply to this email or call 1300 360 149 between =
8am=968pm (AET), Monday to Friday.

Kind regards,
CareSuper

CARE Super Pty Ltd (Trustee) ABN 91 006 670 060 AFSL 235226 CARE Super (Fun=
d) ABN 98 172 275 725 USI CAR0100AU

The information provided in this email is general advice only and has been =
prepared without taking into account your particular financial needs, circu=
mstances and objectives. You should consider your own investment objectives=
, financial situation or needs and read the Product Disclosure Statement pr=
ior to making an investment decision. You may also wish to consult a licens=
ed financial adviser.

Always be wary of emails asking for confidential information or providing h=
yperlinks. We recommend that you carefully consider any email asking for yo=
ur personal details prior to clicking on a link or filling out an online fo=
rm. In most cases, CareSuper will refer you to the website where you can lo=
g in confidentially.

The information contained in this email message is confidential, and it may=
 not be intended for your use. If you are not the intended recipient, any u=
se, disclosure, copying or retention of this document is unauthorised. Plea=
se delete the document immediately if you have received this in error and n=
otify CareSuper via Public Contact Us (youraccountonline.com)<https://www.y=
ouraccountonline.com/form/aus/CARESUPER/public-contact-us.html>

-----Original Message-----
From: dom@e24.com.au [mailto:dom@e24.com.au]
Sent: Monday, February 5, 2024 5:31 PM
To: CareSuper
Subject: Your CareSuper Enquiry

CAUTION: This email originated outside the company. Do not click links or o=
pen attachments unless you are expecting them from the sender.
**********Topic/Subject Early access to super Message: Hi I am trying to ge=
t early access to my super.. I haven't worked for over 15 years. I am a ful=
l time carer caring for my wife who is on a disability pension suffering wi=
th MS I haven't contributed to my super for over 15 years and I am in no po=
sition to contribute in any time in the future .. times are getting difficu=
lt so am enquiring if I am able to with draw my super early.. I am turning =
58 years old in April Any support on this matter would be appreciated Thank=
s in advance

--_000_SN7PR13MB60653790822849CFF000F3C4D7452SN7PR13MB6065namp_
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</div>
<table style=3D"font-size: 14pt;font-family: Arial, sans-serif, sans-serif;=
">
<tbody>
<tr>
<td style=3D"border-left: 1px none #000000;border-top: 1px none #000000;bor=
der-right: 1px none #000000;border-bottom: 1px none #000000;padding: 0px 5p=
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<p style=3D"margin-top: 13.3333333333333px;margin-bottom: 6.66666666666667p=
x;line-height: 1.15;text-align: left;">
<span class=3D"size" style=3D"font-size:16px">&nbsp; </span><a href=3D"http=
://www.caresuper.com.au/" target=3D"_blank"><img width=3D"179.133333333333"=
 height=3D"27.2" src=3D"cid:b12e7fd0e4484b86ad499ecd2e5f6d71@2001182906"></=
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</p>
</td>
</tr>
<tr>
<td style=3D"border-left: 1px none #000000;border-top: 1px none #000000;bor=
der-right: 1px none #000000;border-bottom: 1px none #000000;padding: 0px 7p=
x 0px 7px;width: 616.133361816406px;" align=3D"left" valign=3D"top">
<p style=3D"margin-top: 13.3333333333333px;margin-bottom: 0px;line-height: =
1;text-align: left;">
</p>
<div><span class=3D"colour" style=3D"color:rgb(0, 0, 0)"><span class=3D"fon=
t" style=3D"font-family:Arial"><span class=3D"size" style=3D"font-size:18.6=
7px">Hi Dominic,</span></span></span><br>
</div>
<div><br>
</div>
<div><span class=3D"colour" style=3D"color:rgb(0, 0, 0)"><span class=3D"fon=
t" style=3D"font-family:Arial"><span class=3D"size" style=3D"font-size:18.6=
7px">Thank you for recent enquiry regarding early access to your super.
</span></span></span><br>
</div>
<div><br>
</div>
<div><span class=3D"colour" style=3D"color:rgb(0, 0, 0)"><span class=3D"fon=
t" style=3D"font-family:Arial"><span class=3D"size" style=3D"font-size:18.6=
7px">Superannuation is designed to support you in your retirement, so acces=
sing preserved funds early is restricted.
</span></span></span><br>
</div>
<div><br>
</div>
<div><span class=3D"colour" style=3D"color:rgb(0, 0, 0)"><span class=3D"fon=
t" style=3D"font-family:Arial"><span class=3D"size" style=3D"font-size:18.6=
7px">Under certain circumstances, you may be able to access your super if y=
ou satisfy a condition of release. You will
 find more information about accessing your super in our </span></span></sp=
an><a href=3D"http://www.caresuper.com.au/IBRAccessSuper" target=3D"_blank"=
><span class=3D"colour" style=3D"color:rgb(0, 112, 192)"><span class=3D"fon=
t" style=3D"font-family:Arial"><span class=3D"size" style=3D"font-size:18.6=
7px"><u>Accessing
 your super fact sheet </u></span></span></span></a><span class=3D"colour" =
style=3D"color:rgb(0, 0, 0)"><span class=3D"font" style=3D"font-family:Aria=
l"><span class=3D"size" style=3D"font-size:18.67px">and the
</span></span></span><a href=3D"https://www.caresuper.com.au/financialhards=
hipform" target=3D"_blank"><span class=3D"colour" style=3D"color:rgb(0, 112=
, 192)"><span class=3D"font" style=3D"font-family:Arial"><span class=3D"siz=
e" style=3D"font-size:18.67px"><u>Financial hardship
 claim form</u></span></span></span></a>&nbsp;<span class=3D"size" style=3D=
"font-size: 14pt">,</span><span class=3D"colour" style=3D"color:rgb(0, 0, 0=
)"><span class=3D"font" style=3D"font-family:Arial"><span class=3D"size" st=
yle=3D"font-size:18.67px">&nbsp;</span></span></span><a href=3D"http://www.=
caresuper.com.au/claimyoursuperform" target=3D"_blank"><span class=3D"colou=
r" style=3D"color:rgb(0, 112, 192)"><span class=3D"font" style=3D"font-fami=
ly:Arial"><span class=3D"size" style=3D"font-size:18.67px"><u>Claim
 your super form</u></span></span></span></a><span class=3D"colour" style=
=3D"color:rgb(0, 0, 0)"><span class=3D"font" style=3D"font-family:Arial"><s=
pan class=3D"size" style=3D"font-size:18.67px">.</span></span></span><br>
</div>
<div><br>
</div>
<div><span class=3D"colour" style=3D"color:rgb(0, 0, 0)"><span class=3D"fon=
t" style=3D"font-family:Arial"><span class=3D"size" style=3D"font-size:18.6=
7px">If you meet a condition of release, let us know and we will provide yo=
u with further information about how to apply
 for access to your super.</span></span></span><br>
</div>
<p></p>
<p style=3D"margin-top: 13.3333333333333px;margin-bottom: 0px;line-height: =
1;text-align: left;">
</p>
<div><span class=3D"font" style=3D"font-family:Arial"><span class=3D"size" =
style=3D"font-size:18.6667px">If you wish to submit an application for a pa=
yment, you will also be required to provide proof of identification. This c=
an either be electronically via
</span></span><a href=3D"https://www.caresuper.com.au/sites/default/files/2=
023-05/providing-your-selfie-id-20230516_v2.pdf" target=3D"_blank"><span cl=
ass=3D"font" style=3D"font-family:Arial"><span class=3D"size" style=3D"font=
-size:18.6667px"><span class=3D"colour" style=3D"color:rgb(61, 133, 198)"><=
u>Selfie
 ID</u></span></span></span></a><span class=3D"font" style=3D"font-family:A=
rial"><span class=3D"size" style=3D"font-size:18.6667px"><span class=3D"col=
our" style=3D"color:rgb(61, 133, 198)"><u>
</u></span><span class=3D"colour" style=3D"color:rgb(48, 48, 48)">or<u> </u=
></span></span></span><a href=3D"https://www.caresuper.com.au/sites/default=
/files/2023-05/certifying-your-id-fact-sheet-20230516.pdf" target=3D"_blank=
"><span class=3D"font" style=3D"font-family:Arial"><span class=3D"size" sty=
le=3D"font-size:18.6667px"><span class=3D"colour" style=3D"color:rgb(61, 13=
3, 198)"><u>certified
 ID documents</u></span></span></span></a><span class=3D"colour" style=3D"c=
olor:rgb(48, 48, 48)"><span class=3D"font" style=3D"font-family:Arial"><spa=
n class=3D"size" style=3D"font-size:18.6667px"> sent via post.</span></span=
></span><br>
</div>
<div><br>
</div>
<div><span class=3D"colour" style=3D"color:rgb(48, 48, 48)"><span class=3D"=
font" style=3D"font-family:Arial"><span class=3D"size" style=3D"font-size:1=
8.6667px">You may also contact us directly and one of our helpline consulta=
nts will take you through the options available,
 and provide the appropriate process for you over the phone.&nbsp;</span></=
span></span><br>
</div>
<div><span class=3D"colour" style=3D"color:rgb(0, 0, 0)"><span class=3D"fon=
t" style=3D"font-family:Arial"><span class=3D"size" style=3D"font-size:18.6=
7px"></span></span></span><br>
</div>
<div><br>
</div>
<div><span class=3D"colour" style=3D"color:rgb(0, 0, 0)"><span class=3D"fon=
t" style=3D"font-family:Arial"><span class=3D"size" style=3D"font-size:18.6=
7px"><b>We=92re here to help</b></span></span></span><br>
</div>
<div><span class=3D"colour" style=3D"color:rgb(0, 0, 0)"><span class=3D"fon=
t" style=3D"font-family:Arial"><span class=3D"size" style=3D"font-size:18.6=
7px">If you have any questions reply to this email or call
</span></span></span><span class=3D"colour" style=3D"color:rgb(0, 0, 0)"><s=
pan class=3D"font" style=3D"font-family:Arial"><span class=3D"size" style=
=3D"font-size:18.67px"><b>1300 360 149
</b></span></span></span><span class=3D"colour" style=3D"color:rgb(0, 0, 0)=
"><span class=3D"font" style=3D"font-family:Arial"><span class=3D"size" sty=
le=3D"font-size:18.67px">between 8am=968pm (AET), Monday to Friday.</span><=
/span></span><br>
</div>
<div><br>
</div>
<div><br>
</div>
<div><span class=3D"colour" style=3D"color:rgb(0, 0, 0)"><span class=3D"fon=
t" style=3D"font-family:Arial"><span class=3D"size" style=3D"font-size:18.6=
7px">Kind regards,</span></span></span><br>
</div>
<div><span class=3D"colour" style=3D"color:rgb(0, 0, 0)"><span class=3D"fon=
t" style=3D"font-family:Arial"><span class=3D"size" style=3D"font-size:18.6=
7px">CareSuper</span></span></span><br>
</div>
<p></p>
</td>
</tr>
<tr>
<td style=3D"border-left: 1px none #000000;border-top: 1px none #000000;bor=
der-right: 1px none #000000;border-bottom: 1px none #000000;padding: 0px 7p=
x 0px 7px;width: 616.133361816406px;" align=3D"left" valign=3D"top">
<p style=3D"margin-top: 13.3333333333333px;margin-bottom: 6.66666666666667p=
x;line-height: 1.15;text-align: left;">
</p>
<div><br>
</div>
<div><span class=3D"colour" style=3D"color:rgb(0, 0, 0)"><span class=3D"fon=
t" style=3D"font-family:Arial"><span class=3D"size" style=3D"font-size:13.3=
3px">CARE Super Pty Ltd (Trustee) ABN 91 006 670 060 AFSL 235226 CARE Super=
 (Fund) ABN 98 172 275 725 USI CAR0100AU</span></span></span><br>
</div>
<div><br>
</div>
<div><span class=3D"colour" style=3D"color:rgb(0, 0, 0)"><span class=3D"fon=
t" style=3D"font-family:Arial"><span class=3D"size" style=3D"font-size:13.3=
3px">The information provided in this email is general advice only and has =
been prepared without taking into account your
 particular financial needs, circumstances and objectives. You should consi=
der your own investment objectives, financial situation or needs and read t=
he Product Disclosure Statement prior to making an investment decision. You=
 may also wish to consult a licensed
 financial adviser.</span></span></span><br>
</div>
<div><br>
</div>
<div><span class=3D"colour" style=3D"color:rgb(0, 0, 0)"><span class=3D"fon=
t" style=3D"font-family:Arial"><span class=3D"size" style=3D"font-size:13.3=
3px">Always be wary of emails asking for confidential information or provid=
ing hyperlinks. We recommend that you carefully
 consider any email asking for your personal details prior to clicking on a=
 link or filling out an online form. In most cases, CareSuper will refer yo=
u to the website where you can log in confidentially.</span></span></span><=
br>
</div>
<div><br>
</div>
<div><span class=3D"colour" style=3D"color:rgb(0, 0, 0)"><span class=3D"fon=
t" style=3D"font-family:Arial"><span class=3D"size" style=3D"font-size:13.3=
3px">The information contained in this email message is confidential, and i=
t may not be intended for your use. If you are
 not the intended recipient, any use, disclosure, copying or retention of t=
his document is unauthorised. Please delete the document immediately if you=
 have received this in error and notify CareSuper via
</span></span></span><a href=3D"https://www.youraccountonline.com/form/aus/=
CARESUPER/public-contact-us.html" target=3D"_blank"><span class=3D"colour" =
style=3D"color:rgb(0, 112, 192)"><span class=3D"font" style=3D"font-family:=
Arial"><span class=3D"size" style=3D"font-size:13.33px"><u>Public
 Contact Us (youraccountonline.com)</u></span></span></span></a><br>
</div>
<p></p>
</td>
</tr>
</tbody>
</table>
<p style=3D"margin-top: 6.66px;margin-bottom: 6.66px;text-align: left;"><sp=
an class=3D"size" style=3D"font-size:16px">&nbsp;</span><br>
</p>
<p style=3D"margin-top: 6.66px;margin-bottom: 6.66px;text-align: left;"><sp=
an class=3D"size" style=3D"font-size:16px">&nbsp;</span><br>
</p>
</td>
<td style=3D"border-left: 1px none #000000;border-top: 1px none #000000;bor=
der-right: 1px none #000000;border-bottom: 1px none #000000;padding: 0px 5p=
x 0px 5px;width: 483.933288574219px;" align=3D"left" valign=3D"top">
<p style=3D"margin-top: 6.66px;margin-bottom: 6.66px;text-align: left;"><sp=
an class=3D"size" style=3D"font-size:16px">&nbsp;</span><br>
</p>
</td>
</tr>
</tbody>
</table>
<p style=3D""><span class=3D"font" style=3D"font-family:Arial, sans-serif, =
sans-serif"><span class=3D"size" style=3D"font-size:14pt"><span class=3D"si=
ze" style=3D"font-size:16px">&nbsp;</span></span></span></p>
<div><br>
</div>
<div style=3D"font-family:Tahoma;font-size:10pt">
<div><span class=3D"font" style=3D"font-family:Tahoma"><span class=3D"size"=
 style=3D"font-size:10pt">-----Original Message-----</span></span><br>
</div>
<div><span class=3D"font" style=3D"font-family:Tahoma"><span class=3D"size"=
 style=3D"font-size:10pt"><b>From:</b> dom@e24.com.au</span></span><span cl=
ass=3D"font" style=3D"font-family:Tahoma"><span class=3D"size" style=3D"fon=
t-size:10pt">&nbsp;[<a href=3D"mailto:dom@e24.com.au">mailto:dom@e24.com.au=
</a>]</span></span><br>
</div>
<div><span class=3D"font" style=3D"font-family:Tahoma"><span class=3D"size"=
 style=3D"font-size:10pt"><b>Sent:</b> Monday, February 5, 2024 5:31 PM</sp=
an></span><br>
</div>
<div><span class=3D"font" style=3D"font-family:Tahoma"><span class=3D"size"=
 style=3D"font-size:10pt"><b>To:</b> CareSuper</span></span><br>
</div>
<div><span class=3D"font" style=3D"font-family:Tahoma"><span class=3D"size"=
 style=3D"font-size:10pt"><b>Subject:</b> Your CareSuper Enquiry</span></sp=
an><br>
</div>
</div>
<div><br>
</div>
<div><br>
</div>
<div>&nbsp;<br>
</div>
<table>
<tbody>
<tr>
<td style=3D"background-color:#FFF4CA; border:solid #C98414 1pt; padding:3p=
t 5pt;">
<div style=3D"font-size:10pt; font-family:Calibri,Arial,Helvetica,sans-seri=
f; color:#000000; text-align:left;">
<span class=3D"colour" style=3D"color:rgb(201, 132, 20)"><b>CAUTION:</b></s=
pan> This email originated outside the company. Do not click links or open =
attachments unless you are expecting them from the sender.<br>
</div>
</td>
</tr>
</tbody>
</table>
<div>**********Topic/Subject Early access to super Message: Hi I am trying =
to get early access to my super.. I haven't worked for over 15 years. I am =
a full time carer caring for my wife who is on a disability pension sufferi=
ng with MS I haven't contributed
 to my super for over 15 years and I am in no position to contribute in any=
 time in the future .. times are getting difficult so am enquiring if I am =
able to with draw my super early.. I am turning 58 years old in April Any s=
upport on this matter would be appreciated
 Thanks in advance <br>
</div>
<div><br>
</div>
</body>
</html>

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