EVOLUTION-NINJA
Edit File: 1693771353.M604520P981607.myaccount8.wpcpanel.com,S=24315,W=24785:2,S
Return-Path: <support@mail1.malwarebytes.com> Delivered-To: dom@e24.com.au Received: from myaccount8.wpcpanel.com by myaccount8.wpcpanel.com with LMTP id w1kVIlnm9GRn+g4AycIfzw (envelope-from <support@mail1.malwarebytes.com>) for <dom@e24.com.au>; Mon, 04 Sep 2023 06:02:33 +1000 Return-path: <support@mail1.malwarebytes.com> Envelope-to: dom@e24.com.au Delivery-date: Mon, 04 Sep 2023 06:02:33 +1000 Received: from outbyoip1.pod19.use1.zdsys.com ([192.161.149.1]:42104) by myaccount8.wpcpanel.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.96) (envelope-from <support@mail1.malwarebytes.com>) id 1qctIg-0047LW-25 for dom@e24.com.au; Mon, 04 Sep 2023 06:02:33 +1000 Received: from zendesk.com (unknown [10.219.25.63]) by outbyoip1.pod19.use1.zdsys.com (Postfix) with ESMTP id 4Rf2j336Fpz14K2k for <dom@e24.com.au>; Sun, 3 Sep 2023 20:01:43 +0000 (UTC) Date: Sun, 03 Sep 2023 20:01:43 +0000 From: Malwarebytes Support <support@mail1.malwarebytes.com> Reply-To: Malwarebytes Support <support@mail1.malwarebytes.com> To: Dom <dom@e24.com.au> Message-ID: <ZKZYLM9K62W_64f4e626ce411_3e46a047406b1_sprut@zendesk.com> In-Reply-To: <569dddc3-959c-451e-83e7-1a625e6be496@edison> <ZKZYLM9K62W_64f23d4b86ff6_4546a09336db_sprut@zendesk.com> References: <ZKZYLM9K62W@zendesk.com> <ZKZYLM9K62W_64f20b094e960_4d46a04813dd_sprut@zendesk.com> <ZKZYLM9K62W_64f21f2372df2_4546a09260c6_sprut@zendesk.com> <ZKZYLM9K62W_64ef604a434ae_3846a0582756_sprut@zendesk.com> <569dddc3-959c-451e-83e7-1a625e6be496@edison> <53cb6dd1-ea5b-445b-9fd4-28cc1aa31c58@edison> Subject: Malwarebytes Support ticket 4355884 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_64f4e627199e1_3e46a04740752"; charset=utf-8 Content-Transfer-Encoding: 7bit X-Delivery-Context: event-id-20285128462739 Auto-Submitted: auto-generated X-Auto-Response-Suppress: All X-Mailer: Zendesk Mailer X-Zendesk-From-Account-Id: 3846edc X-Zendesk-Email-Id: 01H9EA61YZB7SRC2B3DC4ZKDAX DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=mail1.malwarebytes.com; q=dns/txt; s=zendesk1; t=1693771303; bh=yy3qAZMH91AVXbC2qmEopYZBgsEZu4nFisBth22kdhk=; h=date:from:reply-to:to:message-id:in-reply-to:references:subject:mime-version:content-type:content-transfer-encoding; b=Eza6RHT3t3+jt5POxE9rzSmFzYhLDWfR1+6VKCKlptPX2U7ktkrAe0NAlYRdloLcFeem1ACVpXidBK+17bEWjfTsMeq+B+LQ1i02SKEeErILywjjR29mRsJILtdga+8+B6NMJNPB/L79kNvQQJcLwKGNtQeb9MYbRAVfPSNOK7O+uisDtvHVDGRJJtDFnLmbB0+gU1DrZJqqYnALQ6HD94LPT5K98zmhHVVyd2CAHyHOvNuqpMmbKagAl4XDJgAeS/4TU5EIL5e5Y2e6D3d/Lz3QXHmpEV/Z0c6FFcMwGh7onjOIZucY1E5IfX8BePCHa/seuEnoYM7MsSRxkA2GaA== X-Spam-Status: No, score=1.2 X-Spam-Score: 12 X-Spam-Bar: + X-Ham-Report: Spam detection software, running on the system "myaccount8.wpcpanel.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Add your reply above this line. Hello, Just checking in. I was wondering if you need further assistance or have more questions, just let me know and I'll be happy to help! Content analysis details: (1.2 points, 4.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.8 BAYES_50 BODY: Bayes spam probability is 40 to 60% [score: 0.5000] -0.0 SPF_PASS SPF: sender matches SPF record 0.0 HTML_FONT_LOW_CONTRAST BODY: HTML font color similar or identical to background 0.0 HTML_MESSAGE BODY: HTML included in message -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain 0.5 KAM_NUMSUBJECT Subject ends in numbers excluding current years X-Spam-Flag: NO ----==_mimepart_64f4e627199e1_3e46a04740752 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Add your reply above this line. Hello, Just checking in. I was wondering if you need further assistance or have= more questions, just let me know and I'll be happy to help! Thanks! Aric Malwarebytes Consumer Support ---------------------------------------------- Aric, Sep 1, 2023, 12:36 PDT Hello Dom, Our app is reporting that the NFC is on, We do not block it in any way, t= his is a device setting. We are simply reporting that it is on and could be a security issue. You may uninstall Malwarebytes to see if this has a conflict, but I have = never seen this issue with our app. Please restart your device, and make sure you have the latest device buil= d and update from the manufacturer. Please let me know. Aric C | Technical Product Specialist | support.malwarebytes.com ---------------------------------------------- Dom, Sep 1, 2023, 11:01 PDT I have done that and still does not work.. everytime I try and use the mo= bile to make payment... It does not connect with the terminal the termina= l then request to insert or swipe card... Thanks Dom ---------------------------------------------- Aric, Sep 1, 2023, 10:28 PDT Hello Don, If you would like the NFC on and the Issue notice to be ignored, please u= se the 3 dots as in the picture below and hit Ignore.  Please let me know if this resolves your issue. Aric C | Technical Product Specialist | support.malwarebytes.com ---------------------------------------------- Dom, Sep 1, 2023, 09:48 PDT I did everything and it's still not working... Why is it detecting the NFC as a potential threat where as in other previ= ous version the Malwarebytes app never had issues with NFC but the new ve= rsion 5 has created a major bug within the system...can I revert back to = a different version.. NFC is probably the most used App on all mobile dev= ices this is a major issue that should be fixed immediately causing failu= re at the terminals for payments is a real concern especially if one does= n't carry their cards. Thanks Dom ---------------------------------------------- Aric, Aug 30, 2023, 08:29 PDT Hello, Dom, Welcome to Malwarebytes support. My name is Aric and I will be assisting = you with your ticket **4355884**. I appreciate your patience. While Malwarebytes will report on your NFC being on, we do not restrict, = disable or remove system apps. I would try restarting the device, this will clear a lot of issue seen on= devices. If you think this is an issue with the update, you may perform a clean in= stall, please follow the directions below; Prior to doing so, we recommend clearing the data for Google Play to avoi= d any issue activating the Premium features. This will show you how to clear the App data on your mobile device. (plea= se follow the steps in order) - Open Settings. - Go to **Apps/App Manager**. - Scroll down to Google Play Store - **Clear cache** of **Google Play Store** - **Note:** You may need to select **Storage **depending on your device - If it is needed, tap **Clear Data** as well. - Click back - **Click Google Play Services** - **Clear cache** of **Google Play Services, Note:** You may need to sele= ct **Storage **depending on your device Then hit the back arrow button and - Go to **Malwarebytes** app in Apps/App Manager - **Clear cache** of **Malwarebytes** - **Note:** You may need to select **Storage** depending on your device - If it is needed, tap **Clear Data** as well. - Click the Back arrow to go back to Malwarebyte's main App Info screen - Click **Uninstall** - **Restart your device** - Go to the Google PLAY store and re-install Malwarebytes - Use Google Play Restore option. Please let me know if this resolves the issue. Aric C | Technical Product Specialist | support.malwarebytes.com ---------------------------------------------- Dom, Aug 29, 2023, 20:34 PDT Hi ever since V5 has uploaded to my mobile device (Android) it will not a= llow my NFC to work. I have ignored issues. I have disabled and enabled N= FC but everytime I try and use my banking app, and tap my mobile it does = not respond and the terminal then requires me to insert my card .. my NFC= Was working perfectly until I noticed the new version 5 was updated [ZKZYLM-9K62W]= ----==_mimepart_64f4e627199e1_3e46a04740752 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable <!DOCTYPE html><html><head> <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8= "> <style type=3D"text/css"> table td { border-collapse: collapse; } body[dir=3Drtl] .directional_text_wrapper { direction: rtl; unicode-b= idi: embed; } </style> </head> <body lang=3D"en-us" style=3D"width: 100%!important; margin: 0; padding: = 0;"> <p dir=3D"ltr"><img style=3D"display: block; margin-left: auto; margin-ri= ght: auto;" src=3D"https://www.malwarebytes.com/images/malwarebytes-main-= logo.png" width=3D"197" height=3D"auto"></p> <div style=3D"padding: 10px ; line-height: 18px; font-family: 'Lucida G= rande',Verdana,Arial,sans-serif; font-size: 12px; color:#444444;"> <div style=3D"color: #ffffff;">Add your reply above this line.</div> <p dir=3D"ltr">Hello,</p><p dir=3D"ltr">Just checking in. I was wond= ering if you need further assistance or have more questions, just let me = know and I'll be happy to help!</p><p dir=3D"ltr">Thanks!</p><p dir=3D"lt= r">Aric<br>Malwarebytes Consumer Support</p><p dir=3D"ltr"></p><div style= =3D"margin-top: 25px" data-version=3D"2"><table width=3D"100%" cellpaddin= g=3D"0" cellspacing=3D"0" border=3D"0" role=3D"presentation"> <tbody><tr= > <td width=3D"100%" style=3D"padding: 15px 0; border-top: 1px dotted = #c5c5c5;"> <table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0"= border=3D"0" style=3D"table-layout:fixed;" role=3D"presentation"> = <tbody><tr> <td width=3D"100%" style=3D"padding: 0; m= argin: 0;" valign=3D"top"> <p style=3D"font-family:'Lucida Gra= nde','Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-= size: 15px; line-height: 18px; margin-bottom: 0; margin-top: 0; padding: = 0; color:#1b1d1e;" dir=3D"ltr"> = <strong>Aric</strong> (Support) = </p> <p style=3D"font-family:'Lucida Grande','Lucida San= s Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-size: 13px; line= -height: 25px; margin-bottom: 15px; margin-top: 0; padding: 0; color:#bbb= bbb;" dir=3D"ltr"> Sep 1, 2023, 12:36 PDT </p> = <div class=3D"zd-comment" dir=3D"auto" s= tyle=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0">Hello Dom,<br>= <br>Our app is reporting that the NFC is on, We do not block it in = any way, this is a device setting.<br> <br>We are simply reporting t= hat it is on and could be a security issue.<br> <br>You may uninstal= l Malwarebytes to see if this has a conflict, but I have never seen this = issue with our app.<br> <br>Please restart your device, and make sur= e you have the latest device build and update from the manufacturer.<br>&= nbsp;<br>Please let me know.<br> <br> <br><div class=3D"signatu= re"><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15= px 0">Aric C | Technical Product Specialist | support.malwarebytes.c= om</p></div></div><p dir=3D"ltr"> </p></td> <= /tr> </tbody></table> </td> </tr></tbody></table><p dir=3D"ltr">= </p><table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0= " role=3D"presentation"> <tbody><tr> <td width=3D"100%" style=3D"padd= ing: 15px 0; border-top: 1px dotted #c5c5c5;"> <table width=3D"100%"= cellpadding=3D"0" cellspacing=3D"0" border=3D"0" style=3D"table-layout:f= ixed;" role=3D"presentation"> <tbody><tr> <td w= idth=3D"100%" style=3D"padding: 0; margin: 0;" valign=3D"top"> = <p style=3D"font-family:'Lucida Grande','Lucida Sans Unicode','Lucida Sa= ns',Verdana,Tahoma,sans-serif; font-size: 15px; line-height: 18px; margin= -bottom: 0; margin-top: 0; padding: 0; color:#1b1d1e;" dir=3D"ltr"> = <strong>Dom</strong> </p= > <p style=3D"font-family:'Lucida Grande','Lucida Sans Unicode= ','Lucida Sans',Verdana,Tahoma,sans-serif; font-size: 13px; line-height: = 25px; margin-bottom: 15px; margin-top: 0; padding: 0; color:#bbbbbb;" dir= =3D"ltr"> Sep 1, 2023, 11:01 PDT </p> = <div class=3D"zd-comment zd-comment-pre-styled" d= ir=3D"auto"><div><div><div style=3D"font-size: 16px">I have done that and= still does not work.. everytime I try and use the mobile to make payment= ... It does not connect with the terminal the terminal then request to in= sert or swipe card...</div><div style=3D"font-size: 16px"><br></div><div = style=3D"font-size: 16px"><br></div><div><pre><div>Thanks Dom</div><div><= br></div><div><br></div></pre></div></div></div></div><p dir=3D"ltr"> = </p></td> </tr> </tbody></table> </td> = </tr></tbody></table><p dir=3D"ltr"></p><table width=3D"100%" cellpadding= =3D"0" cellspacing=3D"0" border=3D"0" role=3D"presentation"> <tbody><tr>= <td width=3D"100%" style=3D"padding: 15px 0; border-top: 1px dotted #= c5c5c5;"> <table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" = border=3D"0" style=3D"table-layout:fixed;" role=3D"presentation"> = <tbody><tr> <td width=3D"100%" style=3D"padding: 0; ma= rgin: 0;" valign=3D"top"> <p style=3D"font-family:'Lucida Gran= de','Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-s= ize: 15px; line-height: 18px; margin-bottom: 0; margin-top: 0; padding: 0= ; color:#1b1d1e;" dir=3D"ltr"> = <strong>Aric</strong> (Support) = </p> <p style=3D"font-family:'Lucida Grande','Lucida Sans= Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-size: 13px; line-= height: 25px; margin-bottom: 15px; margin-top: 0; padding: 0; color:#bbbb= bb;" dir=3D"ltr"> Sep 1, 2023, 10:28 PDT </p> = <div class=3D"zd-comment" dir=3D"auto" st= yle=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0">Hello Don,<br>&= nbsp;<br>If you would like the NFC on and the Issue notice to be ignored,= please use the 3 dots as in the picture below and hit Ignore.<br> <= br><span style=3D"opacity: 1"><img src=3D"https://mwb.zendesk.com/attachm= ents/token/n9n8Vlef1HpJfZEM1HdRAal14/?name=3Dimage.png" style=3D"max-widt= h: 100%"></span><br> <br>Please let me know if this resolves your is= sue.<br><div class=3D"signature"><p dir=3D"ltr" style=3D"color: #2b2e2f; = line-height: 22px; margin: 15px 0">Aric C | Technical Product Specialist = | support.malwarebytes.com</p></div></div><p dir=3D"ltr"> = </p></td> </tr> </tbody></table> </td> </tr></= tbody></table><p dir=3D"ltr"></p><table width=3D"100%" cellpadding=3D"0" = cellspacing=3D"0" border=3D"0" role=3D"presentation"> <tbody><tr> <td= width=3D"100%" style=3D"padding: 15px 0; border-top: 1px dotted #c5c5c5;= "> <table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" border=3D= "0" style=3D"table-layout:fixed;" role=3D"presentation"> <tbody><t= r> <td width=3D"100%" style=3D"padding: 0; margin: 0;"= valign=3D"top"> <p style=3D"font-family:'Lucida Grande','Luci= da Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-size: 15px= ; line-height: 18px; margin-bottom: 0; margin-top: 0; padding: 0; color:#= 1b1d1e;" dir=3D"ltr"> <strong>Dom</strong> = </p> <p style=3D"font-family:'Lucida G= rande','Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; fon= t-size: 13px; line-height: 25px; margin-bottom: 15px; margin-top: 0; padd= ing: 0; color:#bbbbbb;" dir=3D"ltr"> Sep 1, 2023, 09:48 PDT = </p> <div class=3D"zd-comme= nt zd-comment-pre-styled" dir=3D"auto"><div><div><div style=3D"font-size:= 16px">I did everything and it's still not working...</div><div style=3D"= font-size: 16px">Why is it detecting the NFC as a potential threat where = as in other previous version the Malwarebytes app never had issues with N= FC but the new version 5 has created a major bug within the system...can = I revert back to a different version.. NFC is probably the most used App = on all mobile devices this is a major issue that should be fixed immediat= ely causing failure at the terminals for payments is a real concern espec= ially if one doesn't carry their cards.</div><div style=3D"font-size: 16p= x"><br></div><div style=3D"font-size: 16px"><br></div><div><pre><div>Than= ks Dom</div><div><br></div><div><br></div></pre></div></div></div></div><= p dir=3D"ltr"> </p></td> </tr> </tbody><= /table> </td> </tr></tbody></table><p dir=3D"ltr"></p><table width=3D= "100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" role=3D"presentat= ion"> <tbody><tr> <td width=3D"100%" style=3D"padding: 15px 0; border= -top: 1px dotted #c5c5c5;"> <table width=3D"100%" cellpadding=3D"0" = cellspacing=3D"0" border=3D"0" style=3D"table-layout:fixed;" role=3D"pres= entation"> <tbody><tr> <td width=3D"100%" style= =3D"padding: 0; margin: 0;" valign=3D"top"> <p style=3D"font-f= amily:'Lucida Grande','Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,= sans-serif; font-size: 15px; line-height: 18px; margin-bottom: 0; margin-= top: 0; padding: 0; color:#1b1d1e;" dir=3D"ltr"> = <strong>Aric</strong> (Support) = </p> <p style=3D"font-family:'Lucida Gr= ande','Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font= -size: 13px; line-height: 25px; margin-bottom: 15px; margin-top: 0; paddi= ng: 0; color:#bbbbbb;" dir=3D"ltr"> Aug 30, 2023, 08:29 PDT = </p> <div class=3D"zd-comme= nt" dir=3D"auto" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px= 0">Hello, Dom,<br> <br>Welcome to Malwarebytes support. My name is = Aric and I will be assisting you with your ticket <strong>4355884</strong= >.<br> <br>I appreciate your patience.<br> <br>While Malwarebyt= es will report on your NFC being on, we do not restrict, disable or remov= e system apps.<br> <br>I would try restarting the device, this will = clear a lot of issue seen on devices.<br> <br>If you think this is a= n issue with the update, you may perform a clean install, please follow t= he directions below;<br> <br>Prior to doing so, we recommend clearin= g the data for Google Play to avoid any issue activating the Premium feat= ures.<br> <br>This will show you how to clear the App data on your m= obile device. (please follow the steps in order)<br><ul dir=3D"auto" styl= e=3D"list-style-type: disc; margin: 10px 0 15px 30px; padding-left: 15px"= ><li style=3D"line-height: 22px; margin: 10px 0">Open Settings.</li><li s= tyle=3D"line-height: 22px; margin: 10px 0">Go to <strong>Apps/App Ma= nager</strong>.</li><li style=3D"line-height: 22px; margin: 10px 0">Scrol= l down to Google Play Store</li><li style=3D"line-height: 22px; margin: 1= 0px 0"><strong>Clear cache</strong> of <strong>Google Play Stor= e</strong></li><li style=3D"line-height: 22px; margin: 10px 0"><strong>No= te:</strong> You may need to select <strong>Storage </stro= ng>depending on your device</li><li style=3D"line-height: 22px; margin: 1= 0px 0">If it is needed, tap <strong>Clear Data</strong> as well= .</li><li style=3D"line-height: 22px; margin: 10px 0">Click back</li><li = style=3D"line-height: 22px; margin: 10px 0"><strong>Click Google Play Ser= vices</strong></li><li style=3D"line-height: 22px; margin: 10px 0"><stron= g>Clear cache</strong> of <strong>Google Play Services, Note:</= strong> You may need to select <strong>Storage </strong>de= pending on your device</li></ul>Then hit the back arrow button and<br><ul= dir=3D"auto" style=3D"list-style-type: disc; margin: 10px 0 15px 30px; p= adding-left: 15px"><li style=3D"line-height: 22px; margin: 10px 0">Go to&= nbsp;<strong>Malwarebytes</strong> app in Apps/App Manager</li><li s= tyle=3D"line-height: 22px; margin: 10px 0"><strong>Clear cache</strong>&n= bsp;of <strong>Malwarebytes</strong></li><li style=3D"line-height: 2= 2px; margin: 10px 0"><strong>Note:</strong> You may need to select&n= bsp;<strong>Storage</strong> depending on your device</li><li style=3D= "line-height: 22px; margin: 10px 0">If it is needed, tap <strong>Cle= ar Data</strong> as well.</li><li style=3D"line-height: 22px; margin= : 10px 0">Click the Back arrow to go back to Malwarebyte's= main App Info screen</li><li style=3D"line-height: 22px; = margin: 10px 0">Click <strong>Uninstall</strong></li><li style=3D"li= ne-height: 22px; margin: 10px 0"><strong>Restart your device</strong></li= ><li style=3D"line-height: 22px; margin: 10px 0">Go to the Google PLAY st= ore and re-install Malwarebytes</li><li style=3D"line-height: 22px; = margin: 10px 0">Use Google Play Restore option.</li></ul> <br>Please= let me know if this resolves the issue.<br><div class=3D"signature"><p d= ir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0">Ar= ic C | Technical Product Specialist | support.malwarebytes.com</p></= div></div><p dir=3D"ltr"> </p></td> </tr> = </tbody></table> </td> </tr></tbody></table><p dir=3D"ltr"></p><tab= le width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" role=3D= "presentation"> <tbody><tr> <td width=3D"100%" style=3D"padding: 15px= 0; border-top: 1px dotted #c5c5c5;"> <table width=3D"100%" cellpadd= ing=3D"0" cellspacing=3D"0" border=3D"0" style=3D"table-layout:fixed;" ro= le=3D"presentation"> <tbody><tr> <td width=3D"1= 00%" style=3D"padding: 0; margin: 0;" valign=3D"top"> <p style= =3D"font-family:'Lucida Grande','Lucida Sans Unicode','Lucida Sans',Verda= na,Tahoma,sans-serif; font-size: 15px; line-height: 18px; margin-bottom: = 0; margin-top: 0; padding: 0; color:#1b1d1e;" dir=3D"ltr"> = <strong>Dom</strong> </p> = <p style=3D"font-family:'Lucida Grande','Lucida Sans Unicode','Lucida= Sans',Verdana,Tahoma,sans-serif; font-size: 13px; line-height: 25px; mar= gin-bottom: 15px; margin-top: 0; padding: 0; color:#bbbbbb;" dir=3D"ltr">= Aug 29, 2023, 20:34 PDT </p> = <div class=3D"zd-comment" dir=3D"auto" style=3D"color: #2= b2e2f; line-height: 22px; margin: 15px 0"><p dir=3D"ltr" style=3D"color: = #2b2e2f; line-height: 22px; margin: 15px 0">Hi ever since V5 has uploaded= to my mobile device (Android) it will not allow my NFC to work. I have i= gnored issues. I have disabled and enabled NFC but everytime I try and us= e my banking app, and tap my mobile it does not respond and the terminal = then requires me to insert my card .. my NFC Was working perfectly until = I noticed the new version 5 was updated</p></div> </= td> </tr> </tbody></table> </td> </tr></tbody></table></d= iv> </div> <span style=3D"color:#FFFFFF" aria-hidden=3D"true">[ZKZYLM-9K62W]</span> </body></html>= ----==_mimepart_64f4e627199e1_3e46a04740752--