EVOLUTION-NINJA

Edit File: 1679634896.M96379P948358.myaccount8.wpcpanel.com,S=13475,W=13744:2,RS

Envelope-to: dom@e24.com.au
Delivery-date: Fri, 24 Mar 2023 16:14:56 +1100
Date: Thu, 23 Mar 2023 03:31:12 +0000
From: "SafePal Support (SafePal)" <support@safepalsupport.zendesk.com>
Reply-To: SafePal <support+id133100@safepalsupport.zendesk.com>
To: Dom <dom@e24.com.au>
Message-ID: <P8ZQ4QG6YLL_641bc800b9dc_554a383934f9_sprut@zendesk.com>
In-Reply-To: <P8ZQ4QG6YLL@zendesk.com>
 <P8ZQ4QG6YLL_641b897160e4b_504a3848224c_sprut@zendesk.com>
Subject: [SafePal] Re: Missing XDC TOKENS AND Balance
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Your request (133100) has been updated. To add additional comments, reply=
 to this email or click the link below:
https://safepalsupport.zendesk.com/hc/requests/133100

----------------------------------------------

SafePal Support, Mar 23, 2023, 11:31 GMT+8

Hi Dom,

Thank you very much for reaching out to SafePal!

There should be a node issue with the XDC network, but now it is fixed.

Could you please scroll down your App screen to refresh your SafePal App,=
 and then check if you can see the balance in the wallet?

Looking forward to your reply and feedback, thank you!

Have a good day!

Best regards,

Devin

SafePal Support Team

SafePal--Crypto Made Simple I SafePal Official Links

----------------------------------------------

Dom, Mar 23, 2023, 07:04 GMT+8

My XDC TOKENS and Balance are both displaying Zero..?

--------------------------------
This email is a service from SafePal.

[P8ZQ4Q-G6YLL]=

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    <p dir=3D"ltr">Your request (133100) has been updated. To add additio=
nal comments, reply to this email or click the link below:<br><a href=3D"=
https://safepalsupport.zendesk.com/hc/requests/133100" rel=3D"noreferrer"=
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om/images/2016/default-avatar-80.png">            </td>                  =
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        <p style=3D"font-family:'Lucida Grande','Lucida Sans Unicode','Lu=
cida Sans',Verdana,Tahoma,sans-serif; font-size: 15px; line-height: 18px;=
 margin-bottom: 0; margin-top: 0; padding: 0; color:#1b1d1e;" dir=3D"ltr"=
>                                                <strong>SafePal Support<=
/strong> (SafePal)                                          </p>         =
   <p style=3D"font-family:'Lucida Grande','Lucida Sans Unicode','Lucida =
Sans',Verdana,Tahoma,sans-serif; font-size: 13px; line-height: 25px; marg=
in-bottom: 15px; margin-top: 0; padding: 0; color:#bbbbbb;" dir=3D"ltr"> =
             Mar 23, 2023, 11:31 GMT+8            </p>                   =
                 <div class=3D"zd-comment" dir=3D"auto" style=3D"color: #=
2b2e2f; line-height: 22px; margin: 15px 0"><p dir=3D"ltr" style=3D"color:=
 #2b2e2f; line-height: 22px; margin: 15px 0">Hi Dom,</p><p dir=3D"ltr" st=
yle=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0"><br></p><p dir=3D=
"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0">Thank y=
ou very much for reaching out to SafePal!</p><p dir=3D"ltr" style=3D"colo=
r: #2b2e2f; line-height: 22px; margin: 15px 0"><br></p><p dir=3D"ltr" sty=
le=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0">There should be =
a node issue with the XDC network, but now it is fixed.</p><p dir=3D"ltr"=
 style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0">Could you pl=
ease scroll down your App screen to refresh your SafePal App, and then ch=
eck if you can see the balance in the wallet?</p><p dir=3D"ltr" style=3D"=
color: #2b2e2f; line-height: 22px; margin: 15px 0"><br></p><p dir=3D"ltr"=
 style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0">Looking forw=
ard to your reply and feedback, thank you!</p><p dir=3D"ltr" style=3D"col=
or: #2b2e2f; line-height: 22px; margin: 15px 0">Have a good day!</p><p di=
r=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0"><br=
></p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 1=
5px 0"><br></p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px;=
 margin: 15px 0"><br></p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-hei=
ght: 22px; margin: 15px 0">Best regards,</p><p dir=3D"ltr" style=3D"color=
: #2b2e2f; line-height: 22px; margin: 15px 0">Devin</p><p dir=3D"ltr" sty=
le=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0">SafePal Support =
Team</p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin=
: 15px 0">&nbsp;</p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: =
22px; margin: 15px 0">SafePal--Crypto Made Simple I  <a href=3D"https://s=
afepal.com/sitemap" rel=3D"noopener noreferrer">SafePal Official Links </=
a></p></div><p dir=3D"ltr">                      </p></td>        </tr>  =
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height: 18px; margin-bottom: 0; margin-top: 0; padding: 0; color:#1b1d1e;=
" dir=3D"ltr">                              <strong>Dom</strong>         =
                 </p>            <p style=3D"font-family:'Lucida Grande',=
'Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-size:=
 13px; line-height: 25px; margin-bottom: 15px; margin-top: 0; padding: 0;=
 color:#bbbbbb;" dir=3D"ltr">              Mar 23, 2023, 07:04 GMT+8     =
       </p>                                    <div class=3D"zd-comment" =
dir=3D"auto" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0">=
My XDC TOKENS and Balance are both displaying Zero..?</div><p dir=3D"ltr"=
>                      </p></td>        </tr>      </tbody></table>    </=
td>  </tr></tbody></table></div>
  </div>
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0px 0 14px 0; padding-top: 10px; border-top: 1px solid #eeeeee;">
    This email is a service from SafePal. Delivered by <a href=3D"https:/=
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