EVOLUTION-NINJA
Edit File: 1602608560.M356120P20299.myaccount8.wpcpanel.com,S=21702,W=22121:2,S
Return-Path: <support@nuleafnaturals.zendesk.com> Delivered-To: helen@e24.com.au Received: from myaccount8.wpcpanel.com by myaccount8.wpcpanel.com with LMTP id UMiiErDdhV9LTwAAycIfzw (envelope-from <support@nuleafnaturals.zendesk.com>) for <helen@e24.com.au>; Wed, 14 Oct 2020 04:02:40 +1100 Return-path: <support@nuleafnaturals.zendesk.com> Envelope-to: helen@e24.com.au Delivery-date: Wed, 14 Oct 2020 04:02:40 +1100 Received: from outbyoip11.pod20.usw2.zdsys.com ([192.161.151.41]:54810) by myaccount8.wpcpanel.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.93) (envelope-from <support@nuleafnaturals.zendesk.com>) id 1kSNgz-0005Gx-20 for helen@e24.com.au; Wed, 14 Oct 2020 04:02:40 +1100 Received: from zendesk.com (unknown [10.219.90.99]) by outbyoip11.pod20.usw2.zdsys.com (Postfix) with ESMTP id 4C9hfJ0TMFz3hhtP for <helen@e24.com.au>; Tue, 13 Oct 2020 17:01:43 +0000 (UTC) Date: Tue, 13 Oct 2020 17:01:43 +0000 From: NuLeaf Naturals <contact@nuleafnaturals.com> Reply-To: NuLeaf Naturals <contact@nuleafnaturals.com> To: Helen <helen@e24.com.au> Message-ID: <YDE2R0K6R0_5f85dd772777b_4e39e5cc80059d_sprut@zendesk.com> In-Reply-To: <1602474807.433233443@f19.my.com> References: <YDE2R0K6R0@zendesk.com> <YDE2R0K6R0_5f846fdd7d669_5c8d05b832027d3_sprut@zendesk.com> <1602474807.433233443@f19.my.com> <1602516229.246666605@f40.my.com> Subject: Request #80227: How would you rate the support you received? 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The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: ##- Please type your reply above this line -## Hello Helen, We'd love to hear what you think of our customer service. Please take a moment to answer one simple question by clicking either link below: Content analysis details: (-7.3 points, 4.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: zendesk.com] -0.0 BAYES_40 BODY: Bayes spam probability is 20 to 40% [score: 0.2930] -0.0 SPF_PASS SPF: sender matches SPF record 0.2 HEADER_FROM_DIFFERENT_DOMAINS From and EnvelopeFrom 2nd level mail domains are different -7.5 USER_IN_DEF_SPF_WL From: address is in the default SPF white-list 0.0 HTML_MESSAGE BODY: HTML included in message 0.0 HTML_FONT_LOW_CONTRAST BODY: HTML font color similar or identical to background -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature -0.1 DKIM_VALID_EF Message has a valid DKIM or DK signature from envelope-from domain 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid X-Spam-Flag: NO ----==_mimepart_5f85dd7786d05_4e39e5cc800665 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable ##- Please type your reply above this line -## Hello Helen, We'd love to hear what you think of our customer service. Please take a m= oment to answer one simple question by clicking either link below: How would you rate the support you received? You can copy the following URL into your browser to rate: https://nuleafnaturals.zendesk.com/requests/80227/satisfaction/new/2TRB= s9hRwrvN92Jr0Fw22foG6?locale=3D1 Here's a reminder of what this request was about: ---------------------------------------------- Keely, Oct 12, 2020, 10:24 MDT Enjoy! Keely | Senior Expert Team NuLeaf Naturals | Premium Cannabinoid Wellness phone: (720) 372-4842 email: contact@nuleafnaturals.com website: www.nuleafnaturals.com address: 1550 Larimer St., Suite 964 Denver, CO 80202 ---------------------------------------------- Helen, Oct 12, 2020, 9:24 MDT Thank you Keely, I will try what you=E2=80=99ve recommended as soon as I = receive it. Looking forward to it. Tuesday, 13 October 2020, 2:02 am +1100 from contact@nuleafnaturals.com <= contact@nuleafnaturals.com>: ---------------------------------------------- Keely, Oct 12, 2020, 9:01 MDT Hi Helen! Thank you for choosing NuLeaf Naturals. The dosage amount for CBD oil can= vary greatly between people. Most people report taking between 5-10 drop= s (approx. 15-30mg) once or twice daily as their best regimen, which can = be taken at any time of the day, as well as before or after a meal. (For = reference, 10 drops is 30mg of CBD). We encourage everyone to experiment with serving size to find their best = solution. Some customers report using less, some report using more. Every= one's endocannabinoid system is different, so recommendation provided is = a good starting point to experiment with. Some people report immediate effects whereas for others the effects take = longer. We all produce cannabinoids naturally, and at amounts less than w= hat our body needs. By taking phytocannabinoids through CBD oil we are ma= king up for that difference. I recommend letting a recommended daily dosa= ge settle into your system for at least 5-7 days before expecting to feel= the results on your body. You will be able to reduce to a maintenance do= se once effects are consistent as your cells have, at that point, attaine= d CBD saturation which can simply be maintained moving forward. The recommended form of ingestion is sublingually - we recommend dropping= your dose under your tongue, and keeping it there for 15-30 seconds befo= re swallowing it for the most optimal absorption. If this is not a prefer= red method of consumption I would be happy to provide more information re= garding dosage methods. Is there anything else I can assist you with today? Keely | Senior Expert Team NuLeaf Naturals | Premium Cannabinoid Wellness phone: (720) 372-4842 email: contact@nuleafnaturals.com website: www.nuleafnaturals.com address: 1550 Larimer St., Suite 964 Denver, CO 80202 ---------------------------------------------- Helen, Oct 11, 2020, 22:33 MDT Hello, I recently purchased a bottle of your Full Spectrum Hemp CBD Oil (60mg/mL) - 3000mg CBD. I haven=E2=80=99t rece= ived it just yet, but I was hoping you can tell me how I should begin tak= ing it. I have severe chronic lower back pain. Kind regards, Helen -------------------------------- This email is a service from NuLeaf Naturals. [YDE2R0-K6R0]= ----==_mimepart_5f85dd7786d05_4e39e5cc800665 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://ww= w.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns=3D"http://www.w3.org/1999/xhtml"><head> <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8= " /> <style type=3D"text/css"> table td { border-collapse: collapse; } body[dir=3Drtl] .directional_text_wrapper { direction: rtl; unicode-b= idi: embed; } </style> </head> <body lang=3D"en-us" style=3D"width: 100%!important; margin: 0; padding: = 0;" xml:lang=3D"en-us"> <div style=3D"padding: 10px ; line-height: 18px; font-family: 'Lucida G= rande',Verdana,Arial,sans-serif; font-size: 12px; color:#444444;"> <div style=3D"color: #b5b5b5;">##- Please type your reply above this = line -##</div> <p dir=3D"ltr">Hello Helen,</p><p dir=3D"ltr">We'd love to hear what = you think of our customer service. Please take a moment to answer one sim= ple question by clicking either link below:</p><p dir=3D"ltr"></p><h3 sty= le=3D"font-size: 1.1em; margin-top: 25px;">How would you rate the support= you received?</h3><p dir=3D"ltr"> <a href=3D"https://nuleafnaturals.zen= desk.com/requests/80227/satisfaction/new/2TRBs9hRwrvN92Jr0Fw22foG6?locale= =3D1&intention=3D16" style=3D"font-size: 1em; font-family: Arial, Hel= vetica, sans-serif; color: #1f73b7">Good, I'm satisfied</a></p><p style=3D= "margin-bottom: 30px;" dir=3D"ltr"> <a href=3D"https://nuleafnaturals.ze= ndesk.com/requests/80227/satisfaction/new/2TRBs9hRwrvN92Jr0Fw22foG6?local= e=3D1&intention=3D4" style=3D"font-size: 1em; font-family: Arial, Hel= vetica, sans-serif; color: #1f73b7">Bad, I'm unsatisfied</a></p><p dir=3D= "ltr">Here's a reminder of what this request was about:</p><p dir=3D"ltr"= ></p><div style=3D"margin-top: 25px" data-version=3D"2"><table width=3D"1= 00%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" role=3D"presentatio= n"> <tbody><tr> <td width=3D"100%" style=3D"padding: 15px 0; border-t= op: 1px dotted #c5c5c5;"> <table width=3D"100%" cellpadding=3D"0" ce= llspacing=3D"0" border=3D"0" style=3D"table-layout:fixed;" role=3D"presen= tation"> <tbody><tr> <td valign=3D"top" style= =3D"padding: 0 15px 0 15px; width: 40px;"> <img width=3D"40"= height=3D"40" alt=3D"" style=3D"height: auto; line-height: 100%; outline= : none; text-decoration: none; -webkit-border-radius: 5px; -moz-border-ra= dius: 5px; border-radius: 5px;" src=3D"https://secure.gravatar.com/avatar= /5e2095cd5b07d789d69a4ba87728d575?size=3D40&default=3Dhttps%3A%2F%2Fa= ssets.zendesk.com%2Fimages%2F2016%2Fdefault-avatar-80.png&r=3Dg" /> = </td> <td width=3D"100%" style=3D"padding: 0= ; margin: 0;" valign=3D"top"> <p style=3D"font-family: 'Lucida= Grande','Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; f= ont-size: 15px; line-height: 18px; margin-bottom: 0; margin-top: 0; paddi= ng: 0; color:#1b1d1e;" dir=3D"ltr"> = <strong>Keely</strong> (NuLeaf Naturals) = </p> = <p style=3D"font-family: 'Lucida Grande','Lucida Sans Unicode','Lucida Sa= ns',Verdana,Tahoma,sans-serif; font-size: 13px; line-height: 25px; margin= -bottom: 15px; margin-top: 0; padding: 0; color:#bbbbbb;" dir=3D"ltr"> = Oct 12, 2020, 10:24 MDT </p> = <div class=3D"zd-comment" dir=3D"auto" style=3D"color: #2b2e= 2f; font-family: 'Lucida Sans Unicode', 'Lucida Grande', 'Tahoma', Verdan= a, sans-serif; font-size: 14px; line-height: 22px; margin: 15px 0">Enjoy!= <br /><div class=3D"signature"><p dir=3D"ltr" style=3D"color: #2b2e2f; fo= nt-family: 'Lucida Sans Unicode', 'Lucida Grande', 'Tahoma', Verdana, san= s-serif; font-size: 14px; line-height: 22px; margin: 15px 0">Keely | Seni= or Expert Team<br /> NuLeaf Naturals | Premium Cannabinoid Wellness<br /> phone: (720) 372-4842<br /> email: <a href=3D"mailto:contact@nuleafnaturals.com" rel=3D"noreferrer">c= ontact@nuleafnaturals.com</a><br /> website: <a href=3D"http://www.nuleafnaturals.com" rel=3D"noreferrer">www= .nuleafnaturals.com</a><br /> address: 1550 Larimer St., Suite 964 Denver, CO 80202</p></div></div><p d= ir=3D"ltr"> </p></td> </tr> = </tbody></table> </td> </tr></tbody></table><p dir=3D"ltr"></p><table= width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" role=3D"= presentation"> <tbody><tr> <td width=3D"100%" style=3D"padding: 15px = 0; border-top: 1px dotted #c5c5c5;"> <table width=3D"100%" cellpaddi= ng=3D"0" cellspacing=3D"0" border=3D"0" style=3D"table-layout:fixed;" rol= e=3D"presentation"> <tbody><tr> <td valign=3D= "top" style=3D"padding: 0 15px 0 15px; width: 40px;"> <img w= idth=3D"40" height=3D"40" alt=3D"" style=3D"height: auto; line-height: 10= 0%; outline: none; text-decoration: none; -webkit-border-radius: 5px; -mo= z-border-radius: 5px; border-radius: 5px;" src=3D"https://secure.gravatar= .com/avatar/a7670f24973bc1dd6170b510e1191939?size=3D40&default=3Dhttp= s%3A%2F%2Fassets.zendesk.com%2Fimages%2F2016%2Fdefault-avatar-80.png&= r=3Dg" /> </td> <td width=3D"100%" style=3D= "padding: 0; margin: 0;" valign=3D"top"> <p style=3D"font-fami= ly: 'Lucida Grande','Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sa= ns-serif; font-size: 15px; line-height: 18px; margin-bottom: 0; margin-to= p: 0; padding: 0; color:#1b1d1e;" dir=3D"ltr"> = <strong>Helen</strong> </p> <p sty= le=3D"font-family: 'Lucida Grande','Lucida Sans Unicode','Lucida Sans',Ve= rdana,Tahoma,sans-serif; font-size: 13px; line-height: 25px; margin-botto= m: 15px; margin-top: 0; padding: 0; color:#bbbbbb;" dir=3D"ltr"> = Oct 12, 2020, 9:24 MDT </p> = <div class=3D"zd-comment zd-comment-pre-styled" dir=3D"auto"><div s= tyle=3D"text-align: left" align=3D"left"><div>Thank you Keely, I will try= what you=E2=80=99ve recommended as soon as I receive it.</div><div>Looki= ng forward to it.</div><div><br /></div><div><br /></div><br />Tuesday, 1= 3 October 2020, 2:02 am +1100 from contact@nuleafnaturals.com <contac= t@nuleafnaturals.com>:<br /></div></div><p dir=3D"ltr"> = </p></td> </tr> </tbody></table> </td> = </tr></tbody></table><p dir=3D"ltr"></p><table width=3D"100%" cellpaddin= g=3D"0" cellspacing=3D"0" border=3D"0" role=3D"presentation"> <tbody><tr= > <td width=3D"100%" style=3D"padding: 15px 0; border-top: 1px dotted = #c5c5c5;"> <table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0"= border=3D"0" style=3D"table-layout:fixed;" role=3D"presentation"> = <tbody><tr> <td valign=3D"top" style=3D"padding: 0 = 15px 0 15px; width: 40px;"> <img width=3D"40" height=3D"40" = alt=3D"" style=3D"height: auto; line-height: 100%; outline: none; text-de= coration: none; -webkit-border-radius: 5px; -moz-border-radius: 5px; bord= er-radius: 5px;" src=3D"https://secure.gravatar.com/avatar/5e2095cd5b07d7= 89d69a4ba87728d575?size=3D40&default=3Dhttps%3A%2F%2Fassets.zendesk.c= om%2Fimages%2F2016%2Fdefault-avatar-80.png&r=3Dg" /> </td>= <td width=3D"100%" style=3D"padding: 0; margin: 0;" v= align=3D"top"> <p style=3D"font-family: 'Lucida Grande','Lucid= a Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-size: 15px;= line-height: 18px; margin-bottom: 0; margin-top: 0; padding: 0; color:#1= b1d1e;" dir=3D"ltr"> = <strong>Keely</strong> (NuLeaf Naturals) = </p> <p style=3D"fon= t-family: 'Lucida Grande','Lucida Sans Unicode','Lucida Sans',Verdana,Tah= oma,sans-serif; font-size: 13px; line-height: 25px; margin-bottom: 15px; = margin-top: 0; padding: 0; color:#bbbbbb;" dir=3D"ltr"> Oct = 12, 2020, 9:01 MDT </p> <di= v class=3D"zd-comment" dir=3D"auto" style=3D"color: #2b2e2f; font-family:= 'Lucida Sans Unicode', 'Lucida Grande', 'Tahoma', Verdana, sans-serif; f= ont-size: 14px; line-height: 22px; margin: 15px 0">Hi Helen!<br /><br />T= hank you for choosing NuLeaf Naturals. The dosage amount for CBD oil can = vary greatly between people. Most people report taking between 5-10 drops= (approx. 15-30mg) once or twice daily as their best regimen, which can b= e taken at any time of the day, as well as before or after a meal. (For r= eference, 10 drops is 30mg of CBD).=C2=A0<br /><br />We encourage everyon= e to experiment with serving size to find their best solution. Some custo= mers report using less, some report using more. Everyone's endocannabinoi= d system is different, so recommendation provided is a good starting poin= t to experiment with.<br /><br />Some people report immediate effects whe= reas for others the effects take longer. We all produce cannabinoids natu= rally, and at amounts less than what our body needs. By taking phytocanna= binoids through CBD oil we are making up for that difference. I recommend= letting a recommended daily dosage settle into your system for at least = 5-7 days before expecting to feel the results on your body. You will be a= ble to reduce to a maintenance dose once effects are consistent as your c= ells have, at that point, attained CBD saturation which can simply be mai= ntained moving forward.<br /><br />The recommended form of ingestion is s= ublingually - we recommend dropping your dose under your tongue, and keep= ing it there for 15-30 seconds before swallowing it for the most optimal = absorption. If this is not a preferred method of consumption I would be h= appy to provide more information regarding dosage methods.<br /><br />Is = there anything else I can assist you with today?<br /><br /><div class=3D= "signature"><p dir=3D"ltr" style=3D"color: #2b2e2f; font-family: 'Lucida = Sans Unicode', 'Lucida Grande', 'Tahoma', Verdana, sans-serif; font-size:= 14px; line-height: 22px; margin: 15px 0">Keely | Senior Expert Team<br /= > NuLeaf Naturals | Premium Cannabinoid Wellness<br /> phone: (720) 372-4842<br /> email: <a href=3D"mailto:contact@nuleafnaturals.com" rel=3D"noreferrer">c= ontact@nuleafnaturals.com</a><br /> website: <a href=3D"http://www.nuleafnaturals.com" rel=3D"noreferrer">www= .nuleafnaturals.com</a><br /> address: 1550 Larimer St., Suite 964 Denver, CO 80202</p></div></div><p d= ir=3D"ltr"> </p></td> </tr> = </tbody></table> </td> </tr></tbody></table><p dir=3D"ltr"></p><table= width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" role=3D"= presentation"> <tbody><tr> <td width=3D"100%" style=3D"padding: 15px = 0; border-top: 1px dotted #c5c5c5;"> <table width=3D"100%" cellpaddi= ng=3D"0" cellspacing=3D"0" border=3D"0" style=3D"table-layout:fixed;" rol= e=3D"presentation"> <tbody><tr> <td valign=3D= "top" style=3D"padding: 0 15px 0 15px; width: 40px;"> <img w= idth=3D"40" height=3D"40" alt=3D"" style=3D"height: auto; line-height: 10= 0%; outline: none; text-decoration: none; -webkit-border-radius: 5px; -mo= z-border-radius: 5px; border-radius: 5px;" src=3D"https://secure.gravatar= .com/avatar/a7670f24973bc1dd6170b510e1191939?size=3D40&default=3Dhttp= s%3A%2F%2Fassets.zendesk.com%2Fimages%2F2016%2Fdefault-avatar-80.png&= r=3Dg" /> </td> <td width=3D"100%" style=3D= "padding: 0; margin: 0;" valign=3D"top"> <p style=3D"font-fami= ly: 'Lucida Grande','Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sa= ns-serif; font-size: 15px; line-height: 18px; margin-bottom: 0; margin-to= p: 0; padding: 0; color:#1b1d1e;" dir=3D"ltr"> = <strong>Helen</strong> </p> <p sty= le=3D"font-family: 'Lucida Grande','Lucida Sans Unicode','Lucida Sans',Ve= rdana,Tahoma,sans-serif; font-size: 13px; line-height: 25px; margin-botto= m: 15px; margin-top: 0; padding: 0; color:#bbbbbb;" dir=3D"ltr"> = Oct 11, 2020, 22:33 MDT </p> = <div class=3D"zd-comment zd-comment-pre-styled" dir=3D"auto"><div = style=3D"text-align: left" align=3D"left"><div>Hello,</div><div><br /></d= iv><div>I recently purchased a bottle of your<span style=3D"white-space: = pre"> </span></div><div>Full Spectrum Hemp CBD Oil (60mg/mL) - 3000mg CBD= . I haven=E2=80=99t received it just yet, but I was hoping you can tell m= e how I should begin taking it. I have severe chronic lower back pain.</d= iv><div><br /></div><div>Kind regards,</div><div>Helen</div><div><br /></= div><div><br /></div><div><br /></div><div><br /></div><div></div></div><= /div><p dir=3D"ltr"> </p></td> </= tr> </tbody></table> </td> </tr></tbody></table></div> </div> <div style=3D"padding: 10px ; line-height: 18px; font-family: 'Lucida G= rande',Verdana,Arial,sans-serif; font-size: 12px; color: #aaaaaa; = margin: 10px 0 14px 0; padding-top: 10px; border-top: 1px solid #eeeeee;= "> = </div> <span style=3D"color:#FFFFFF" aria-hidden=3D"true">[YDE2R0-K6R0]</span> </body></html> ----==_mimepart_5f85dd7786d05_4e39e5cc800665--