EVOLUTION-NINJA

Edit File: 1579309374.M652553P14207.myaccount8.wpcpanel.com,S=11118,W=11383:2,FRS

Envelope-to: helen@e24.com.au
Delivery-date: Sat, 18 Jan 2020 12:02:54 +1100
Date: Sat, 18 Jan 2020 01:02:00 +0000
From: Zookal/Jekkle Help Desk <support@zookal.zendesk.com>
Reply-To: Zookal/Jekkle Help Desk <support+id159056@zookal.zendesk.com>
To: helen <helen@e24.com.au>
Message-ID: <R5DXD4W6PG_5e225907b7479_3d0e3fdb0cebcf1811059f_sprut@zendesk.com>
In-Reply-To: <R5DXD4W6PG@zendesk.com>
Subject: Request #159056: How would you rate the support you received?
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Hello helen,

We'd love to hear what you think of our customer service. Please take a m=
oment to answer one simple question by clicking either link below:

How would you rate the support you received?

You can copy the following URL into your browser to rate:

https://zookal.zendesk.com/requests/159056/satisfaction/new/0L7M3RBo6sG=
YX1m5ccvCTXhpy?locale=3D1

Here's a reminder of what this request was about:

----------------------------------------------

Zookal/Jekkle Customer Service 1, Jan 17, 11:20 AM AEDT

Hi,

Thanks for your order with us.

We can see you have not selected the partial shipment option for your ord=
er.

We currently have all titles except "Jacaranda Key Concepts in VCE Health=
 & Human Development Units 1 and 2" ready to go in our warehouse.

If you would like us to send this out to you first, please let us know an=
d we would be happy to do so.

Once we receive the remaining titles in your order, we will make sure to =
send those out immediately.

There is no extra charge for the partial shipment option.

If you have any other questions, please let us know.

Kind Regards,
Zookal/Jekkle Team
Unit D, 23-27 Bourke Road
Alexandria, NSW, 2015
P: (02) 9053 4660
W: www.zookal.com.au

CONFIDENTIAL: This message (including any attachments) is confidential an=
d privileged. If you have received it by mistake please notify the sender=
 by return e-mail and delete this message from your system. Any unauthori=
sed use or dissemination of this message in whole or in part is strictly =
prohibited. Please note that e-mails are susceptible to change. Zookal (i=
ncluding its group companies) shall not be liable for the improper or inc=
omplete transmission of the information contained in this communication n=
or for any delay in its receipt or damage to your system.

--------------------------------
This email is a service from Zookal Help Desk.

[R5DXD4-W6PG]=

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<p>Hello helen,</p><p>We'd love to hear what you think of our customer=
 service. Please take a moment to answer one simple question by clicking =
either link below:</p><p></p><h3 style=3D"font-size: 1.1em; margin-top: 2=
5px;">How would you rate the support you received?</h3><p>  <a href=3D"ht=
tps://zookal.zendesk.com/requests/159056/satisfaction/new/0L7M3RBo6sGYX1m=
5ccvCTXhpy?locale=3D1&amp;intention=3D16" style=3D"font-size: 1em; font-f=
amily: Arial, Helvetica, sans-serif; color: #1f73b7">Good, I'm satisfied<=
/a></p><p style=3D"margin-bottom: 30px;">  <a href=3D"https://zookal.zend=
esk.com/requests/159056/satisfaction/new/0L7M3RBo6sGYX1m5ccvCTXhpy?locale=
=3D1&amp;intention=3D4" style=3D"font-size: 1em; font-family: Arial, Helv=
etica, sans-serif; color: #1f73b7">Bad, I'm unsatisfied</a></p><p>Here's =
a reminder of what this request was about:</p><p></p><hr style=3D"border:=
 none 0; border-top: 1px dashed #c2c2c2; height: 1px; margin: 15px 0 0 0;=
" /><br /><strong>Zookal/Jekkle Customer Service 1, Jan 17, 11:20 AM AEDT=
:</strong><div class=3D"zd-comment" dir=3D"auto" style=3D"color: #2b2e2f;=
 font-family: 'Lucida Sans Unicode', 'Lucida Grande', 'Tahoma', Verdana, =
sans-serif; font-size: 14px; line-height: 22px; margin: 15px 0">Hi,<br />=
<br />Thanks for your order with us. <br /><br />We can see you have not =
selected the partial shipment option for your order. <br /><br />We curre=
ntly have all titles except "Jacaranda Key Concepts in VCE Health &amp; H=
uman Development Units 1 and 2" ready to go in our warehouse.<br /><br />=
If you would like us to send this out to you first, please let us know an=
d we would be happy to do so. <br /><br />Once we receive the remaining t=
itles in your order, we will make sure to send those out immediately. <br=
 /><br />There is no extra charge for the partial shipment option. <br />=
<br />If you have any other questions, please let us know.<br /><br /><di=
v class=3D"signature"><p dir=3D"auto" style=3D"color: #2b2e2f; font-famil=
y: 'Lucida Sans Unicode', 'Lucida Grande', 'Tahoma', Verdana, sans-serif;=
 font-size: 14px; line-height: 22px; margin: 15px 0">Kind Regards, <br />=
Zookal/Jekkle Team <br />Unit D, 23-27 Bourke Road<br />Alexandria, NSW, =
2015<br />P: (02) 9053 4660<br />W: <a href=3D"http://www.zookal.com.au" =
rel=3D"noreferrer">www.zookal.com.au</a></p><p dir=3D"auto" style=3D"colo=
r: #2b2e2f; font-family: 'Lucida Sans Unicode', 'Lucida Grande', 'Tahoma'=
, Verdana, sans-serif; font-size: 14px; line-height: 22px; margin: 15px 0=
">CONFIDENTIAL: This message (including any attachments) is confidential =
and privileged. If you have received it by mistake please notify the send=
er by return e-mail and delete this message from your system. Any unautho=
rised use or dissemination of this message in whole or in part is strictl=
y prohibited. Please note that e-mails are susceptible to change. Zookal =
(including its group companies) shall not be liable for the improper or i=
ncomplete transmission of the information contained in this communication=
 nor for any delay in its receipt or damage to your system.</p></div></di=
v><p></p>

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